About Kilwick IT, Bulawayo, Zimbabwe

Kilwick IT

Who We Are

Kilwick IT (CompuPro) was established in 1997, principally as a computer hardware supply company. Known then as CompuPro, we supplied a wide range of computers, printers, peripherals, and consumables for many years to the Bulawayo market.

In 2006 we branched into network design and installation, both LAN and WAN, and provided networks to both the commercial and educational markets, mainly in and around the city of Bulawayo.

In 2011, when the current Managing Director/CEO took the reins, it was decided to pursue a broader market, and attention was given to Victoria Falls (tourism) and the Lowveld areas (agriculture and education).

Whilst inroads into these areas and industries assisted by positive economic trends of that time assisted with some growth; it was abundantly clear that to succeed we would need to develop our technicians, technical support and offer continuity to our customers.

Opportunity knocked when Bytes Systems Integration from Johannesburg offered us a joint venture to set up and subsequently maintain the main toll route within the country. We rose to the challenge and since 2014 have maintained the ICT services on the Figtree-Mutare route, based out of our Harare office and backed by our national data centre, which we established there.

Further development and training of staff ensued, and this has allowed us to access the Hotel market in Victoria Falls, and also to supply and service the CURE International Hospital in Bulawayo.

Why Choose Us

We have rationalized our hardware stock-holding but still provide excellent retail services and support to a broad variety of customers whom we serve with direct-import product and credible brands.

For projects, we arrange the procurement, import, installation and commissioning for our clients – followed up by credible support.

Kilwick IT – CompuPro, now incorporates its wholly-locally-owned Bytes Technology Group Zimbabwe as a single, focused entity.

We keep an eye on sustainable project development, supply, implementation and most importantly, ‘Mission Critical Support©’ to a broad-base of manufacturing, commercial and individual customers nation-wide.

A quarter of a century later we pride ourselves in being a tech-centric, focused, financially secure entity offering highly personalized support to a variety of quality customers.

Mission Critical Support

24/7 online support – sla clients

Our Services

Networking

From your basic home network to your office networking, however complex, we can design a bespoke solution for you in-house.

Ethernet, air bridge, fiber, or wireless are all within our reach of expertise and experience.

CCTV

For peace of mind that your premises are being watched, and you have visual access 24/7/365 – ask us for a no-obligation quote. Design can be included in your network installation or NW upgrade, saving you on potential costs and all covered by one team.

In partnership with Dahua®, Zimbabwe’s best- supported Brand, our trained technicians will have you covered.

Service Level Agreements (SLA)

Tired of taking care of your IT equipment yourself?

Wanting a professional overview of your entire IT environment?

Contact us today with a view to setting up a cost-effective Service Level Agreement and we’ll take that load off your shoulders, whether it’s basic PC maintenance, printer servicing, network management, or a holistic solution including firewall controls, Server(s), VoiP, and all supported hardware, software, and print solutions.

Backup Solutions

Worried about lost data?

We have specialised solutions that will ensure peace of mind as regards the security of your valuable personal or corporate Data.

Our Products

We work with professional suppliers and businesses that support our commitment to the customer.